If I retry a request, am I charged twice?

Each completed request is billed from its own usage. If the first attempt completed and you retry anyway (for example after a client timeout), you pay for both. To avoid it:

• set client timeouts generous enough for Max and Heavy,
• stream long replies,
• retry only on errors that mean the call didn't complete (429, 5xx, errors inside a stream).

Check Console › Logs to see what each attempt cost.

Good to know#

• New accounts get $5 of free credit; top up from $1 to $800 per purchase in Console › Billing › Credits. Billing
• Base URL: https://api.gateway.clatterlabs.xyz/v1, with Authorization: Bearer clsk_... and X-Clatter-Account: CL-... on every call. Quick reference
• Retry only 429 and 5xx errors, with backoff; honour Retry-After when it's sent. Which errors to retry

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.