Does X-Clatter-Account have to be uppercase?

No. Matching is case-insensitive, so cl-7k2m9qxa and CL-7K2M9QXA both work. If you get 401 account_mismatch, the problem is the characters or the account, not the case.

Good to know#

• Every call shows in Console › Logs and Usage as Model API, with its price. See what you spent
• New accounts get $5 of free credit; top up from $1 to $800 per purchase in Console › Billing › Credits. Billing
• Retry only 429 and 5xx errors, with backoff; honour Retry-After when it's sent. Which errors to retry

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.