My app lets other people use the API through my key. What am I responsible for?

When your app sends your users' requests to the Model API or the Agent API with your key, Clatter Labs treats them as your requests.

• Billing. All usage is charged to your credits.
• Abuse policy. If one of your users insults or curses at the assistant, it counts as a strike against your account: first a warning, then a 24-hour suspension of your whole account on every Clatter Labs product.
• Terms. You're responsible for usage by your end users and by anyone who gets a key you exposed. You also can't resell access as a standalone service without an agreement with Clatter Labs.

Protect yourself#

• Filter or moderate user input before sending it.
• Watch for the x-clatter-notice: abuse_warning response header and block the user who triggered it.
• Set your own per-user limits on your server.
• Keep the key on your server only.

See the Abuse policy.

Learn more#

• Limits and best practices
• API keys guide

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.