The Plan card on Home says "Limit reached". What now?
A red Limit reached pill means you've used all of one of your plan's limits. Until it resets, new requests from Line CLI, Cosmos Agent and Telegram are refused with a 429 error.
What to do#
- Open Billing to see which limit it is and when it resets. Each meter shows "Resets <day, time>" and "in <time left>".
- Choose one:
- Wait. On paid plans, windows reset within a few hours (1.5 to 5.5 hours depending on plan); the weekly limit resets 7 days after your billing date; Free resets on the 1st of the month (UTC).
- Upgrade under Billing › Plans for more usage per window and per week.
- If you need to keep working right now, API products (Model API, Agent API) still work as long as you have credits, because they don't use your plan.
The Home card goes back to normal by itself when the limit resets.
Learn more#
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.