Usage on the Home page isn't updating. Why?

The Home and Usage pages refresh by themselves about once a second, but only while the tab is visible and the live connection works.

Try these#

1. Bring the tab to the front. Background tabs pause live updates to save battery and data.
2. Look at the live badge next to the Usage heading. If it doesn't show as live, your connection to the Console dropped.
3. Reload the page.
4. Check your network or VPN.
5. Check status.clatterlabs.com for an ongoing incident.

Still the wrong number?#

Usage shown in the Console is for convenience and can lag slightly. Clatter Labs' server-side metering is the official record. If something looks wrong for longer than a few minutes, email support@clatterlabs.com with your Account ID.

Learn more#

• Console Home
• Quickstart

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.