Clatter LabsHelp Center

My public file downloads instead of opening, or shows as text. Why?

TroubleshootingUpdated

The public hosts send Content-Type from the upload's content_type, or from the file extension when it was application/octet-stream.

  • A file with no extension and no content_type may download instead of opening.
  • A wrong content_type (like text/plain for a PDF) shows it wrongly.

Stored files don't change, so upload it again with the right content_type and use the new link.

Learn more#

Related articles

Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.