What happens after I cancel my plan?

• Until the period ends — you keep the plan.
• Then — Free (monthly allowance, 1 GB storage). No further charge.
• Credits — unaffected.
• Refunds — fees for a period that has begun aren't refundable, except where law requires.

Good to know#

• Downgrades take effect at the next billing period.
• Price increases on an active plan get at least 30 days' notice.
• Console › Billing shows % used and reset times for each limit, your credit balance and your history.

Learn more#

• Console › Billing
• Terms of Service (plans)

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.