Can I pause my plan instead of cancelling?
No. Cancel, keep the plan until the period ends, and Get <Plan> again later. Your credits and data stay.
Good to know#
- Downgrades take effect at the next billing period.
- Price increases on an active plan get at least 30 days' notice.
- Console › Billing shows % used and reset times for each limit, your credit balance and your history.
Learn more#
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.