My plan says "Payment failed". Will I lose it?
Billing says: "Your last payment failed. Update your card on Gumroad to keep the plan." Select Manage or cancel, update payment, then Refresh payment status. Paid features may be suspended until the payment succeeds.
Good to know#
- After cancelling you keep the plan until the end of the paid period.
- Downgrades take effect at the next billing period.
- Price increases on an active plan get at least 30 days' notice.
Learn more#
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.