What are resets_at and Retry-After in limit errors?
resets_at— in the error body, an ISO 8601 UTC time like2026-11-03T14:05:00.000Z.Retry-After— a header with seconds to wait.
Use either to schedule a retry. Convert resets_at to your users' local time before showing it.
Good to know#
402 out_of_creditsmeans credits, not plan limits.- Never retry limit errors in a tight loop.
- Plans cover app usage (Line CLI, Cosmos Agent, Telegram); credits pay for the Model API and Agent API on every plan.
Learn more#
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.