Can my credit balance go below zero?

When your balance reaches zero, metered calls answer 402 out_of_credits. Under the Terms, if a payment is reversed or charged back, the reversed amount may be deducted from your balance, which can leave it lower than you expect.

Good to know#

• The Console and docs state credits don't expire.
• Buy any whole amount from $1 to $800 per purchase.
• Credits can't be moved between accounts.

Learn more#

• Plans and credits
• Console › Billing › Credits

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.