My laptop or phone was stolen. How do I protect my account?

From any other device:

1. Revoke the stolen device in Devices / Sessions at accounts.clatterlabs.com.
2. Change your password.
3. Rotate API keys that were stored on the device, in the Console.
4. Revoke connected apps that ran there, such as Line CLI, so it's signed out.
5. If the device held your authenticator app, see I lost my authenticator.

Still need help?#

• Email support@clatterlabs.com or team@clatterlabs.xyz.
• Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.

We usually reply within the first hour, and always within 24 hours.