Clatter LabsHelp Center

Should my company use one shared account?

FAQUpdated

No. Accounts must not be shared. For a company:

  1. One person (the owner) creates the team in the Console under Team and buys the plan and credits.
  2. Each colleague signs in with their own account and joins the team.
  3. The owner sets each member's access, quotas and spending limits, and can review the audit log.

Enterprise customers can also sign a Data Processing Agreement. See Enterprise and DPAs.

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Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

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