Clatter LabsHelp Center

Can I share my account with a friend or coworker?

PolicyUpdated

No. Your account is personal to you, and it must not be shared, sold, rented or transferred to anyone else (Terms, Section 5). You're responsible for everything that happens under your account and through your API keys.

Better options#

  • Coworkers: invite them to a team in the Console under Team. They use their own accounts, and you set their access and limits.
  • A script or server: create an API key for it with only the permissions it needs, instead of sharing your sign-in.
  • Family members: each person should create their own account.

The only transfer the Terms allow is moving ownership of an organisation inside the Console.

Still need help?#

We usually reply within the first hour, and always within 24 hours.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.