How is my content prepared before it's used for training?
Before content is added to a training dataset (Privacy Policy, Section 8):
- Pseudonymization: account identifiers are replaced with internal identifiers.
- Secret filtering: automated filters remove secrets and credentials such as passwords, API keys, access tokens and connector tokens.
Because filters are automated they may not catch every item, and personal details inside the text itself may remain. Leave sensitive data out of prompts, or object to training.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.