Where is my data stored?
Clatter Labs runs on infrastructure from leading cloud providers, mostly in Europe and the United States (Privacy Policy, Section 2).
- AI model inference currently takes place in the United States, so prompts are processed there even when other data is stored in the EU (Privacy Policy, Section 35).
- Our provider network may also process traffic at the location nearest to you, for delivery and security.
- We don't name one country as the location of all your data, because processing happens across several providers (Privacy Policy, Section 24).
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.