If one team member gets suspended, does the whole team stop?
The abuse policy pauses the account responsible: the person who wrote the messages, or, for text sent through an API key, the account that owns the key. If a shared integration uses the team owner's key, the owner's account is the one at risk. Give each service its own key, moderate end-user input, and watch for warning headers.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
Related articles
Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.