How do I protect my app from abuse-policy suspensions?
- Filter or moderate end-user input before sending it to the API.
- Watch for the warning header
x-clatter-notice: abuse_warningon every response. - Log it and alert yourself the moment it appears.
- Act on it: for example, block the end user who sent that message.
- Handle
403 account_suspendedgracefully: show your users a maintenance message and retry only afterresets_at.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.