What still works during an abuse-policy suspension?
A suspension pauses Line CLI, the Model API, the Agent API, the Console Playground and Cosmos Agent (Telegram included) at once. During it:
- Support stays reachable.
- Your credits, plan, keys and data aren't touched.
- Everything resumes after 24 hours.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.