How do abuse policy warnings and pauses appear in Line CLI?
A warning means your newest message was read as insulting or cursing at the assistant. Nothing else happens now: the request was answered normally.
- A second strike within 30 days pauses your account for 24 hours on every product.
- Only the newest message you wrote is checked, never logs, tool output or the model's replies.
- Swearing at a bug, a tool or a third party ("this test is driving me crazy") doesn't count.
If your account is paused#
Line shows the pause as a message with the time it lifts (the server answers 403 account_suspended). Every request fails the same way until then, on every Clatter Labs product, so don't keep retrying. When the 24 hours end, Line works again by itself; your plan, sessions and settings aren't affected.
If you think it was a mistake, contact Support with your Account ID and the time. The full rules are in What is the Clatter Labs abuse policy?.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.