Why is my Logs page empty?
"No metered requests yet" usually means one of these:
- Nothing has run yet. Browsing the Console isn't metered. Try a short Playground chat; it appears in Logs within moments.
- A filter is set. Switch the product to All products and the member to Everyone.
- You're in another account. Check the Account ID in the account menu matches the one your code sends.
- The request failed before metering, for example
401 invalid_api_keyor402 out_of_credits. Those aren't billed, so they don't show as usage.
Still empty after real usage? Reload, check status.clatterlabs.com, then email support@clatterlabs.com.
Good to know#
- Paid by tells you whether your plan, your credits, a trial or the team paid.
- Use Load older to page back; filters narrow by product and member.
Learn more#
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.