Clatter LabsHelp Center

Why is my Logs page empty?

TroubleshootingUpdated

"No metered requests yet" usually means one of these:

  1. Nothing has run yet. Browsing the Console isn't metered. Try a short Playground chat; it appears in Logs within moments.
  2. A filter is set. Switch the product to All products and the member to Everyone.
  3. You're in another account. Check the Account ID in the account menu matches the one your code sends.
  4. The request failed before metering, for example 401 invalid_api_key or 402 out_of_credits. Those aren't billed, so they don't show as usage.

Still empty after real usage? Reload, check status.clatterlabs.com, then email support@clatterlabs.com.

Good to know#

  • Paid by tells you whether your plan, your credits, a trial or the team paid.
  • Use Load older to page back; filters narrow by product and member.

Learn more#

Still need help?#

We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Related articles

Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.