Are failed API requests shown or charged in Logs?

Logs lists metered requests, meaning ones that used tokens, computer time, actions or data.

• Refused requests — 401, 402 out_of_credits, 403, 429 rate or plan limits — are stopped before any work, so they're not metered or charged.
• Retired model ids (410 model_retired) are never billed.
• Agent API runs that fail partway are billed for the steps they already did. A run that ran out of credits stops with out_of_credits.
• Model API bills the usage reported for a call. A stream that breaks midway sends an error, and only what was reported is billed.

Your own app logs should record error codes; Logs shows what was actually used.

Good to know#

• Paid by tells you whether your plan, your credits, a trial or the team paid.
• Use Load older to page back; filters narrow by product and member.

Learn more#

• Console › Logs
• Get account (30-day usage)

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.