Can I have my Community data deleted?
Yes. You have two ways to do it.
Delete only your Community data#
Email infrastructure@clatterlabs.xyz from the address on your Clatter Labs account and ask for permanent deletion of your Community data. Include your Account ID (CL-…) if you have it. Your account and other products stay as they are.
Delete everything#
Deleting your Clatter Labs account removes your data from every Clatter Labs service, including the Community. See How do I delete my account?
What may remain#
- Content that other people quoted or forked may stay where they put it, and de-identified copies may be kept to preserve discussions (Terms, Section 34).
- Backups are overwritten on a rolling cycle of up to 90 days; deleted data can stay in them until then, protected and unused (Privacy Policy, Section 28).
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.