If I upgrade in the middle of a window, what happens to my current window?
How an upgrade affects a window that's already running isn't published. After the new plan appears in Billing, look at the Current usage window and Weekly usage meters: they show your new standing and reset times. If something looks wrong, email support@clatterlabs.com with your Account ID.
Good to know#
- Billing shows each limit as % used with its reset time.
- The Free allowance resets on the 1st of every month, UTC.
- API calls never use your plan's limits.
Learn more#
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.