Why was a request refused even though I hadn't quite reached my limit?

Before running a metered request, Clatter Labs may estimate its maximum possible cost and refuse it if your remaining quota or credits don't cover that. A refused request isn't billed. Very large requests near a limit are most likely to be affected. Wait for the reset, add credits, or send a smaller request.

Good to know#

• Billing shows each limit as % used with its reset time.
• The Free allowance resets on the 1st of every month, UTC.
• Console › Billing shows % used and reset times for each limit, your credit balance and your history.

Learn more#

• How usage limits work
• Console › Billing

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.