What happens to the team when the owner's credits or plan run out?

The team shares the owner's plan and credits:

• Credits at zero → members' API calls and Playground use answer 402 out_of_credits.
• Plan limit reached → app requests wait for the reset.
• Plan cancelled or ended → the team uses Free's allowance.

Members can't top up. The owner should watch the Inbox for low-credit and limit messages.

Good to know#

• Usage is attributed per member in Logs and Usage.
• Console › Billing shows % used and reset times for each limit, your credit balance and your history.
• Plans and credits are sold through Gumroad, the merchant of record, which also handles receipts and taxes.

Learn more#

• Console › Team
• Plans and credits: Teams

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.