Clatter LabsHelp Center

I changed my email. Does my subscription still work?

FAQUpdated

Yes. Purchases are linked to your Account ID, which never changes. Gumroad's receipts and subscription emails go to the email used at checkout, so update it on Gumroad if you want them elsewhere.

Good to know#

  • After cancelling you keep the plan until the end of the paid period.
  • Downgrades take effect at the next billing period.
  • Price increases on an active plan get at least 30 days' notice.

Learn more#

Still need help?#

We usually reply within the first hour, and always within 24 hours. A full support team is with you.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.