What happens if I pay more than $800 for credits in one purchase?

A purchase above $800 isn't added to your balance. In Credit purchases it shows "Above $800, being refunded", and it's refunded. Split large top-ups into purchases of $800 or less.

Good to know#

• The Console and docs state credits don't expire.
• Credits can't be moved between accounts.
• Plans cover app usage (Line CLI, Cosmos Agent, Telegram); credits pay for the Model API and Agent API on every plan.

Learn more#

• Plans and credits
• Console › Billing › Credits

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.