Clatter LabsHelp Center

I closed the checkout window before it finished. Was I charged?

TroubleshootingUpdated

If you closed Gumroad's checkout before completing payment, nothing was bought. To be sure:

  1. Select Refresh payment status on Billing.
  2. Check History and Credit purchases.
  3. Look for a Gumroad receipt email.

If there's a receipt but nothing in the Console, email support@clatterlabs.com with it and your Account ID.

Good to know#

  • Plans cover app usage (Line CLI, Cosmos Agent, Telegram); credits pay for the Model API and Agent API on every plan.
  • New accounts get $5 of free credit once for the Model API and Agent API.
  • Questions about a charge or usage figure should be raised within 60 days.

Learn more#

Still need help?#

We usually reply within the first hour, and always within 24 hours. A full support team is with you.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.