I can't buy a plan or credits. Is checkout down?
Check Checkout and Billing under Payments on the status page. During an incident, wait before trying again so you don't pay twice. If you were charged but didn't receive your plan or credits, contact support with your Gumroad receipt.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.