Clatter LabsHelp Center

How does checkout work?

ExplainerUpdated
  1. Choose a plan or credit amount in Billing.
  2. Gumroad's checkout opens, on top of the Console or in a new tab, linked to your Account ID and email.
  3. Pay at Gumroad.
  4. The Console waits for Gumroad to confirm ("Your plan appears here within seconds of paying.").
  5. You'll see "Your plan is active" or "Credits added".

Good to know#

  • Refresh payment status on Billing asks Gumroad again about your purchases.
  • New accounts get $5 of free credit once for the Model API and Agent API.
  • Questions about a charge or usage figure should be raised within 60 days.

Learn more#

Still need help?#

We usually reply within the first hour, and always within 24 hours. A full support team is with you.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.