What does 403 no_cloud_account mean?
403 no_cloud_account means your account hasn't been set up for Cosmos Agent yet: the cloud computer that runs use isn't ready for it.
What to do#
- The docs suggest signing in once to a Cosmos Agent app with this account, then retrying.
- If it persists, email support@clatterlabs.com with your Account ID and the time of the request so the team can check the account.
Make sure you're sending the right Account ID: a typo in X-Clatter-Account gives account_mismatch, not this error.
Learn more#
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.