Clatter LabsHelp Center

I lost access to the email on my account

TroubleshootingUpdated

Your email receives sign-in codes and security alerts, so regaining access to it is the best fix. If that's impossible:

  • Can you still sign in with your password or with GitHub, Vercel or Hugging Face? Do that, then contact support to change the email on your account.
  • Can't sign in at all? Email support@clatterlabs.com from any address and explain. Include your Account ID (CL-…), when you last signed in, and the products you use. We'll need to verify the account is yours before changing anything, and we may not be able to if there's not enough proof.

Still need help?#

We usually reply within the first hour, and always within 24 hours.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.