Clatter LabsHelp Center

Cosmos couldn't screenshot a website

TroubleshootingUpdated

Common reasons:

  • Not public: private or local network addresses (like 192.168.… or localhost) are blocked, and pages behind a login show the login page.
  • The site blocks automated browsers or shows a cookie or captcha wall.
  • Slow or broken page. Try again later.
  • Browser unavailable right now: "the browser isn't available right now". Try again later.
  • Daily limit nearly used: screenshots need some room left in today's limit.

Try the site's main address, or a specific public page.

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