What if I set a tiny max_tokens on Heavy?
On Max and Heavy, max_tokens includes reasoning. With a tiny value, the model may use it all thinking and stop before writing the answer: you get finish_reason: "length" and little or no content. Give Heavy room (thousands of tokens), or use Flash for short answers.
Good to know#
- Clatter Labs publishes its measurements of honesty, coding, efficiency and purity. Benchmark 2 results
- Insulting or cursing at the assistant earns a warning, then a 24-hour pause on a second strike within 30 days. Abuse policy
- A request whose prompt is over 262K tokens bills its whole input at 1.5×; output prices don't change. Long-context pricing
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.