What if my prompt is just under 262K tokens?
Input tokens include a short Clatter Labs instruction block added to every request, plus message formatting. A prompt you measured at just under 262K tokens can end up just over, and then the whole input bills at 1.5×. Leave a margin, and check usage.prompt_tokens on a test request.
Good to know#
- Insulting or cursing at the assistant earns a warning, then a 24-hour pause on a second strike within 30 days. Abuse policy
- Not sure which tier?
autolets the product choose per step. What auto does - Clatter Labs publishes its measurements of honesty, coding, efficiency and purity. Benchmark 2 results
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.