What if my app's users write in a language I can't read?
SuperCosmos answers in the user's language. Because your account is responsible for end users' text under the Abuse policy, make sure your moderation covers the languages your users write in, and watch for the x-clatter-notice: abuse_warning header, which flags a problem whatever the language.
Good to know#
- SuperCosmos reads text only; it doesn't take image input. What it can't do
- Every tier shares the same 1M-token context window (1,048,576 tokens). Context window
- A request whose prompt is over 262K tokens bills its whole input at 1.5×; output prices don't change. Long-context pricing
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Related articles
- What if I ask in Arabic but get an answer in English?
- What if I build my own AI product on top of SuperCosmos?
- If our product sends customer text to SuperCosmos, who is responsible for it?
- Cosmos answers in the wrong languageCosmos on Telegram
- Should my app let users enter their own Clatter Labs key?Model API
Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.