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How do I ask SuperCosmos to help debug?

How-toUpdated

Give it:

  1. The exact error and stack trace.
  2. What you expected to happen.
  3. What you already tried.
  4. The smallest code that reproduces it, plus versions.

Then ask: "What are the likely causes, most likely first? How do I confirm each?" Max is the recommended tier for debugging from logs and failing tests; Heavy for race conditions, memory issues and flaky tests.

Good to know#

  • Insulting or cursing at the assistant earns a warning, then a 24-hour pause on a second strike within 30 days. Abuse policy
  • SuperCosmos answers in your language, including Egyptian Arabic. Languages
  • Not sure which tier? auto lets the product choose per step. What auto does

Still need help?#

We usually reply within the first hour, and always within 24 hours. A full support team is with you.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

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