How do I ask SuperCosmos to help debug?
Give it:
- The exact error and stack trace.
- What you expected to happen.
- What you already tried.
- The smallest code that reproduces it, plus versions.
Then ask: "What are the likely causes, most likely first? How do I confirm each?" Max is the recommended tier for debugging from logs and failing tests; Heavy for race conditions, memory issues and flaky tests.
Good to know#
- Insulting or cursing at the assistant earns a warning, then a 24-hour pause on a second strike within 30 days. Abuse policy
- SuperCosmos answers in your language, including Egyptian Arabic. Languages
- Not sure which tier?
autolets the product choose per step. What auto does
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.