What should I include in a vulnerability report?
- Where: the product, URL or API endpoint.
- What: the kind of issue and its likely impact.
- How: clear steps to reproduce, with any proof-of-concept limited to your own accounts.
- Scope of access: what, if anything, you saw or accessed.
- Contact: how we can reach you.
Don't include real user data you came across; describe it instead.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.