Clatter LabsHelp Center

How do I report a security vulnerability?

How-toUpdated
  1. Open a request at support.clatterlabs.com and mark it as a security report (Terms, Section 38). You can also email support@clatterlabs.com.
  2. Describe the issue, the affected product or address, and how to reproduce it.
  3. Keep it confidential until it's fixed.

Report promptly, and don't access, change or delete other people's data while testing.

Still need help?#

We usually reply within the first hour, and always within 24 hours.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.