How do I report a security vulnerability?
- Open a request at support.clatterlabs.com and mark it as a security report (Terms, Section 38). You can also email support@clatterlabs.com.
- Describe the issue, the affected product or address, and how to reproduce it.
- Keep it confidential until it's fixed.
Report promptly, and don't access, change or delete other people's data while testing.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.