What shouldn't I do while testing for vulnerabilities?

• Don't access, modify or delete other users' data; use your own test accounts.
• Don't disrupt or overload services (no denial-of-service or resource-exhausting requests).
• Don't use social engineering on staff or users, or phishing.
• Don't share details publicly before we've had the chance to fix it.
• Stop and report as soon as you confirm an issue.

Still need help?#

• Email support@clatterlabs.com or team@clatterlabs.xyz.
• Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.

We usually reply within the first hour, and always within 24 hours.