Clatter LabsHelp Center

How does Clatter Labs protect my data?

ExplainerUpdated

Clatter Labs uses technical and organisational measures including (Privacy Policy, Section 26):

  • TLS encryption in transit and encryption at rest in databases and storage;
  • additional application-level encryption for secrets, API keys and connector tokens;
  • salted hashes for passwords;
  • recent re-authentication and two-factor support for sensitive actions such as exports and deletion;
  • need-to-know access for staff, with admin access limited to named accounts;
  • firewalls, rate limiting, bot challenges and geographic rules;
  • monitoring and records of significant admin and security actions.

No system is completely secure, so we can't promise absolute security.

Still need help?#

We usually reply within the first hour, and always within 24 hours.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.