How does Clatter Labs protect my data?
Clatter Labs uses technical and organisational measures including (Privacy Policy, Section 26):
- TLS encryption in transit and encryption at rest in databases and storage;
- additional application-level encryption for secrets, API keys and connector tokens;
- salted hashes for passwords;
- recent re-authentication and two-factor support for sensitive actions such as exports and deletion;
- need-to-know access for staff, with admin access limited to named accounts;
- firewalls, rate limiting, bot challenges and geographic rules;
- monitoring and records of significant admin and security actions.
No system is completely secure, so we can't promise absolute security.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.