How are tokens for connected services protected?
When you connect another service, we store the tokens or keys needed to act for you (Privacy Policy, Section 13). They are:
- encrypted at rest with encryption separate from general database encryption;
- decrypted only to perform an action you requested;
- never used for our own purposes;
- never included in exports, never shown back in full, never shared with team members;
- deleted when you disconnect or delete your account.
If we detect a token may be exposed, we revoke or disable it where we can and notify you.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.