Clatter LabsHelp Center

How are tokens for connected services protected?

FAQUpdated

When you connect another service, we store the tokens or keys needed to act for you (Privacy Policy, Section 13). They are:

  • encrypted at rest with encryption separate from general database encryption;
  • decrypted only to perform an action you requested;
  • never used for our own purposes;
  • never included in exports, never shown back in full, never shared with team members;
  • deleted when you disconnect or delete your account.

If we detect a token may be exposed, we revoke or disable it where we can and notify you.

Still need help?#

We usually reply within the first hour, and always within 24 hours.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.