Clatter LabsHelp Center

What information should I send support about a Line CLI problem?

How-toUpdated

Include:

  1. line status output (version, build target, account).
  2. Your operating system and terminal.
  3. What you ran and what you expected.
  4. The exact error text (copy it, don't paraphrase).
  5. The time it happened, with your time zone.
  6. The session id (from /status or print-mode output), if relevant.

Leave out secrets and private code you don't want to share. Email support@clatterlabs.com or team@clatterlabs.xyz.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

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