I used Clatter Editor. Is anything on my bill affected?
The Editor shutdown didn't change your plan or your credit balance. Those live in the Console and cover Line CLI, Cosmos Agent, Code Buckets and the APIs.
Check what you pay for#
- Sign in to the Console.
- Open Billing to see your current plan, usage and history.
If you see a charge you believe was only for Clatter Editor, contact support with the date and amount. The Terms say that if Clatter Labs discontinues a paid service without a reasonable equivalent, it refunds the unused prepaid part of fees and unused purchased credits (Terms, Section 25).
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.