Does the Editor shutdown affect my Clatter Labs account?
No. Turning off Clatter Editor didn't change your Clatter Labs account. You still sign in the same way at accounts.clatterlabs.com, and all your other products keep running.
What stays the same#
- Your account and Account ID (the
CL-…code). - Your plan and credits in the Console.
- Line CLI, the Cosmos Agent API, the Model API and Code Buckets.
What about "Cloud IDE" in my connected apps?#
If you signed in to the editor with your Clatter Labs account, it may still be listed under Connected apps in your account. It can't do anything now that the editor is offline, but you can tidy it up:
- Go to accounts.clatterlabs.com and open Connected apps.
- Find the editor and choose to revoke access.
Revoking access signs that app out immediately. See How do I revoke an app's access?.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.