The Playground says "The model returned an empty reply". Why?

You may see "The model returned an empty reply." or "The model finished thinking but didn't write an answer."

1. Resend the message.
2. Raise Max tokens if it's low; thinking can use it all up.
3. Rephrase to be more direct.
4. Try another tier.

If it keeps happening for every message, check status.clatterlabs.com.

Good to know#

• Playground use is billed from your API credits, like the Model API and Agent API.
• View code turns what you tried into Python, JavaScript or cURL.
• SuperCosmos reads text only; image input isn't supported.

Learn more#

• Console › Playground
• Model API
• Cosmos Agent

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.