Why does Logs show a cost for requests I wasn't charged for?
Cost is what the request is worth at list price. Whether it came out of your credits is in Paid by: Plan (app usage) and Not charged (promotions, team accounts) cost your credits nothing. Only Credits rows reduced your balance.
Good to know#
- Use Load older to page back; filters narrow by product and member.
- On a team, each row shows which member made it.
- Every API request sends your key and your Account ID (
X-Clatter-Account: CL-…); a key alone is refused.
Learn more#
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.