Clatter LabsHelp Center

My public link returns 404. What's wrong?

TroubleshootingUpdated

Private files answer 404, the same as links that don't exist. Check:

  1. Effective visibility: GET …/objects/{object_id}/public-url returns public: true only if the link works now. A file on inherit in a private bucket is private.
  2. Deleted: deleting a public file turns its link off.
  3. Retired image id: an image that was made private and public again has a new link.
  4. Upload not complete: the link works once the upload is ready.
  5. Typo: copy public_url rather than building links by hand.

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