Clatter LabsHelp Center

I get 400 bad_ref or bad_path. What's wrong?

TroubleshootingUpdated
  • bad_ref: ref must be exactly 40 hex characters. Copy it from bucket.code.ref, an event's data.ref or a backup's code_ref.
  • bad_path: path must be a file path in the tree, like src/index.ts. URL-encode each segment (spaces, #, ? and non-ASCII characters).

A valid path that doesn't exist answers 404 not_found.

Learn more#

Related articles

Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.